{"id":3592,"date":"2026-01-15T08:00:00","date_gmt":"2026-01-15T08:00:00","guid":{"rendered":"https:\/\/atras-univ-saida.dz\/en\/?p=3592"},"modified":"2026-02-02T18:14:36","modified_gmt":"2026-02-02T18:14:36","slug":"article-23-issue-01-vol-7-january-2026","status":"publish","type":"post","link":"https:\/\/atras-univ-saida.dz\/en\/?p=3592","title":{"rendered":"Article 23 Issue 01 vol 7 January 2026"},"content":{"rendered":"\n

The Effect of Linguistic and Cultural Mismatch on Appropriate Healthcare Access in Zimbabwe<\/strong><\/strong><\/strong><\/strong><\/h1><\/div><\/div>\n\n\n\n

Zwidzai Chinyowa<\/strong>
<\/sup>Midlands State University, Zimbabwe
zwitschinyowa@gmail.com<\/a>
ORCID: https:\/\/orcid.org\/0009-0006-0747-9538<\/a><\/strong><\/strong>

\u00a0Amon Mudenda<\/strong>
Midlands State University, Zimbabwe
mudendaa@staff.msu.ac.zw<\/a>
https:\/\/orcid.org\/0009-0001-5539-8410<\/a><\/strong><\/strong>

\u00a0Adrian Mafa Phiri<\/strong>
Midlands State University, Zimbabwe
phiriaa@staff.msu.ac.zw<\/a>
\u00a0https:\/\/orcid.org\/0009-0008-0183-5700<\/a><\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n

Abstract<\/strong><\/h2><\/div><\/div>\n\n\n\n

This study explores the impact of ethnolinguistic barriers on healthcare access and quality in Matabeleland South Province of Zimbabwe. It puts results into a call to action on a systemic basis, by legislating the health interpretation services to ensure that the constitutional right to health actually becomes a reality. The research examines how the dominant use of Shona, Ndebele, and English in healthcare settings marginalizes speakers of minority languages, affecting their ability to communicate effectively with healthcare providers. Using a qualitative approach, semi-structured interviews were conducted with 18 participants to explore their linguistic and cultural experiences in medical consultations. Findings reveal that language mismatches between patients and healthcare providers lead to miscommunication, mistreatment, and in some cases, fatal outcomes. Cultural misunderstandings also affect the delivery of healthcare when non-verbal cues are misinterpreted. The study calls for the inclusion of medical interpreters and translation services in healthcare settings, highlighting the dangers of relying on untrained interpreters. It recommends developing a clear language policy that guarantees linguistic rights in healthcare to ensure equal access to quality health services.<\/p><\/div><\/div>\n\n\n\n

Keywords:<\/strong> Culture, health, incongruity, language, medical interpretation, Zimbabwe<\/h2><\/div><\/div>\n\n\n
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How to Cite this Paper :<\/strong><\/strong><\/h2><\/div><\/div>\n\n\n\n

Chinyowa Z., Mudenda A., & Phiri A. M. (2026). The Effect of Linguistic and Cultural Mismatch on Appropriate Healthcare Access in Zimbabwe. Atras Journal<\/em>,\u00a0 7<\/em> (1), 341- 355.<\/h3><\/div><\/div>\n\n\n\n

DOI:\u00a0
<\/a>https:\/\/doi.org\/10.70091\/Atras\/vol07no01.23<\/a><\/strong><\/p><\/div><\/div>\n\n\n\n

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Copyright for all articles published in ATRAS <\/strong>belongs to the author. The authors also grant permission to the publisher to publish, reproduce, distribute, and transmit the articles. ATRAS <\/strong>publishes accepted papers under the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) License. Authors submitting papers for publication in ATRAS <\/strong>agree to apply the CC BY-NC 4.0 license to their work. For non-commercial purposes, anyone may copy, redistribute material, remix, transform, and construct material in any media or format, provided that the terms of the license are observed and the original source is properly cited.<\/p><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Culture, health, incongruity, language, medical interpretation, Zimbabwe<\/p>\n","protected":false},"author":2,"featured_media":3512,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[926],"tags":[],"class_list":["post-3592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vol-07-n01-2026"],"gutentor_comment":0,"yoast_head":"\nArticle 23 Issue 01 vol 7 January 2026 - ATRAS journal<\/title>\n<meta name=\"description\" content=\"Culture, health, incongruity, language, medical interpretation, Zimbabwe\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/atras-univ-saida.dz\/en\/?p=3592\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Article 23 Issue 01 vol 7 January 2026\" \/>\n<meta property=\"og:description\" content=\"Culture, health, incongruity, language, medical interpretation, Zimbabwe\" \/>\n<meta property=\"og:url\" content=\"https:\/\/atras-univ-saida.dz\/en\/?p=3592\" \/>\n<meta property=\"og:site_name\" content=\"ATRAS journal\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/p\/ATRAS-journal-100083161450894\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-15T08:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-02T18:14:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/atras-univ-saida.dz\/en\/wp-content\/uploads\/2026\/01\/article-200x200-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"atras\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Article 23 Issue 01 vol 7 January 2026\" \/>\n<meta name=\"twitter:description\" content=\"Culture, health, incongruity, language, medical interpretation, Zimbabwe\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/atras-univ-saida.dz\/en\/wp-content\/uploads\/2026\/01\/article-200x200-1.png\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"atras\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/?p=3592#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/?p=3592\"},\"author\":{\"name\":\"atras\",\"@id\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/#\\\/schema\\\/person\\\/ad5e6fcff0b37638480b00e92868cd64\"},\"headline\":\"Article 23 Issue 01 vol 7 January 2026\",\"datePublished\":\"2026-01-15T08:00:00+00:00\",\"dateModified\":\"2026-02-02T18:14:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/?p=3592\"},\"wordCount\":1881,\"publisher\":{\"@id\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/?p=3592#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/article-200x200-1.png\",\"articleSection\":[\"Vol 07 N01 2026\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/?p=3592\",\"url\":\"https:\\\/\\\/atras-univ-saida.dz\\\/en\\\/?p=3592\",\"name\":\"Article 23 Issue 01 vol 7 January 2026 - 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